The ABLE award is a nationally recognised Quality Mark for accessibility in business. The ABLE award is given to organisations whose accessibility exceeds the standard required of current legislation
Jointly created by EIQA (Excellence Ireland Quality Association) and Failte Ireland. The ABLE Award is an acknowledgement of commitment to providing services to customers and staff who have a disability or who may acquire a disability in the future.
The ABLE Award provides the opportunity to improve current systems, processes and procedures whilst encouraging a new way of thinking about accessibility. The award creates an environment for learning and continuous improvement which benefits customers, employees and overall business model, while also demonstrating to customers and staff that Muscular Dystrophy Ireland has made a commitment to support equality, diversity and accessibility.
The ABLE Award assesses services and facilities under three the following headings:
- The ABLE Customer.
- The Built Environment.
- The ABLE Employee.
The ABLE Award focuses on improvements in the three key motivators to customer loyalty:
- Great customer service.
- Confident, happy staff.
- Ease of accessibility
For more information ion the ABLE Award please contact The Excellence Ireland Quality Association at www.eiqa.com